饭店英语听说-下册

作者简介

中等职业教育国家规划教材配套教学用书：饭店英语听说（下册 饭店服务与管理专业），ISBN：9787040260496，作者：王琴茹 编

书籍目录

Part 3 Food and Beverage ServiceUnit 1 Making ReservationsUnit 2 Receiving GuestsUnit 3 Table ServiceUnit 4 Buffet ServiceUnit 5 Banquet ServiceUnit 6 Bar and Coffee ServiceUnit 7 Handling ComplaintsPart 4 Recreation ServiceUnit 8 Reception DeskUnit 9 Health ClubUnit 10 Beauty SalonPart 5 Hotel ManagementUnit 11 Human Resources ManagementUnit 12 Sales DepartmentGlossaryPhrases & ExpressionsScripts for Listening

图书封面

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