电话英语技巧

书籍目录

Unit 1   Beginning a call

        打电话的开场白

Unit 2   Waiting and calling back

        等候与回电

Unit 3   Getting through to the wrong person

        找错了人

Unit 4   Getting the right person

        找准了人

Unit 5   The wrong number and directory enquiries

         拨错号码与查询号码

Unit 6   International calls

         国际电话

Unit 7   Phone problems

        电话出了问题

Unit 8   Messages and arrangements

         留言及作出安排

Unit 9   Checking details

        核实具体安排

Unit 10  Bookings

        预订事宜

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